Play Smart, Play Safe

The Facts About Money

Gambling is entertainment that costs money. It is not a way to earn income. Over any long period, the odds always favour the operator, not the player. No system, streak or staking plan changes that. Play only with money you can afford to lose. Set a budget before you start and treat any winnings as a bonus, not a salary. If the fun stops, stop playing.

Recognise the Signs

Ask yourself honestly: do you chase losses by playing again soon after? Have you borrowed money or sold something to play? Do you hide how much you play or how much you lose from people close to you? Do you play to escape worry, boredom or anger? Do you need bigger bets to feel the same excitement? Have you missed work, sleep or time with family because of gambling? If you answered yes to any, it is worth talking to someone.

Set Your Own Limits

You can set deposit limits in the account settings for a day, a week or a month. Loss limits and session time limits work the same way. A reality-check reminder can pop up every 30 or 60 minutes so you know how long you have been playing. To set or change any limit, go to the account menu and choose the limit tool. A tighter limit applies straight away. If you want a looser limit, the change waits a cooling-off period before it takes effect, giving you time to reconsider.

Where to Get Help

Speak to a doctor or a licensed counsellor who understands gambling. Free, confidential support is available worldwide from organisations such as Gamblers Anonymous, GamCare and Gambling Therapy. Search online for the organisation name to find their site. Telling one person you trust is usually the first step and often the hardest one. You do not need to have a label or a crisis to reach out. Help works best when you ask early.

Protecting Minors

This site is for players aged 18 and over only. If you share a computer with someone under 18, filtering software can block access to gambling sites. Many internet security programs include this feature. Do not leave your account logged in on a shared device. Keep your password private and do not share your e-wallet or bank transfer details with anyone underage.

Take a Break

A cooling-off period pauses your account for a short time, from 24 hours up to six weeks. You choose the length and the account simply cannot be used during that time. After it ends, access returns automatically. Self-exclusion closes your account for a fixed term, usually six months or longer. It cannot be lifted early for any reason. To start self-exclusion, contact support in writing and they will confirm the dates in your account.

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