ON88 Privacy Policy

How Long Records Are Kept

Contact form messages and related data are retained for as long as needed to resolve your enquiry, and are deleted within a reasonable period after the matter is closed. Server logs are kept for a limited time to analyse trends. Once the purpose for holding any data no longer exists, the site deletes or anonymises it. Records are not kept indefinitely, and the platform follows a regular deletion schedule to minimise stored personal information.

Information Collected and When

When you use the contact form on this site, you submit your name, email address or phone number, and your message. This is the only personal data you actively provide. The web server also records certain technical data automatically each time you visit a page. This includes your IP address, browser type and version, the pages you view, and the date and time of your visit.

Cookies and Turning Them Off

The site uses cookies to remember your language preference (English or Bahasa), keep your session secure, and track page visits for analytics. These cookies do not store sensitive personal data. If you disable cookies in your browser, you may still access the lobby, but some features such as automatic login and personalised settings may not work. The site will still function for basic browsing and deposits via e-wallet or bank transfer.

Who Data Is Shared With

The site shares data with analytics providers and hosting companies that act only on the site’s instructions. These third parties process data solely to help the site operate, improve performance, and measure visitor behaviour. Your personal data is never sold, rented, or traded to any outside party. The site does not share data with advertisers or marketing networks. Your information stays within the trusted circle of service providers required to run the platform.

Why Each Type Is Held

Contact form data is held so that the site can reply to your enquiry, answer questions about games or deposits, and provide customer support. Without this information, the site cannot respond to you. Server logs are held to maintain the security of the platform, diagnose technical faults, and analyse general traffic patterns. These logs help the site improve performance and block malicious activity.

Your Rights to Access and Delete Data

You may request a copy of the personal data the site holds about you at any time. Simply send a message through the contact page, and the site will provide the information in a clear format. You may also ask for your data to be deleted by contacting the same contact page. The site will process your request in line with Malaysia’s personal data protection law, and will confirm once the deletion is complete.

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